Carmel

They allow u to ask questions. Give u their opinions. They do what test needs to be done to give u the best options.

Very professional and prompt. They were able to review my situation and develop a treatment plan in a timely manner. I have full confidence in the implementation of the treatment plan, with the best probability of a positive outcome.

Top notch care from start to finish. Dr. Hollensbe and every member of the staff that we encountered were knowledgeable, friendly, caring and helpful. We could not have hoped for better care.

Because they are so busy, initial contact was frustratingly delayed. However, I was very favorably impressed with the medical care and personal interactions and helpfulness of the 3 nurses and the doctor who performed the procedure.

Wonderful staff , great Dr. what else could a person ask for

My experience at urology of Indiana has not changed since 2007 when I first met Dr. Hollensbe and his staff you won’t find a better doctor or staff anywhere very kind and professional people!

I specifically selected a female provider because of the type of care required during visits. The doctor I visited was not at the location I normally visit so this was A new office. Receptionist and the doctor both could use customer service training. They were very cold and impersonal. The doctor had a warm demeanor over the phone but in person, she was stiff and cold. She never even aske...

The people at Urology of Indiana are all so kind and helpful. The entire process from diagnosis, surgery, treatments following surgery and ongoing procedures has all been easier than expected. Dr. Hollensbe and his team have always kept me informed, promptly responded to the few issues I experienced and keep me well informed on what to expect moving forward. I’m confident I’m receiving the bes...

Melissa Jones and the entire team of people at Urology of Indiana assist in making you feel comfortable and show that they care about your condition. Melissa seeks to solve whatever problem you may have and will work with you and other doctors if needed to improve and/or correct the condition. Thank you all at Both sites; the Carmel office and the Naab Rd office.

Consistency fantastic customer service

Excellent facility, professional, courteous, knowledgeable staff. Highest ratings.

Excellent service from Janineand her assistant. Very helpful up and relaxed visit!

It was fine

Comments from patient in my family, “Clerical staff particularly effective in rescheduling needs, accomplished in efficient manner. Staff was overall outstanding. Dr. John Scott was extremely informative, efficient and effective in removing all of my cancer. I would refer anybody to him.”

Dr Tatem, MD, gave us a world of information regarding all of the options we have to proceed with regarding my ED. He was very thorough explaining all the options we have to choose from to resolve this issue! Percentages of success and satisfaction were offered as well as good results and reviews by other patients regarding the process were shared with us by Dr Tatem, MD! All the staff were very n...

Heather was very thorough and understanding. Just love her. Staff was very caring and always has a smile. Thank you all.

Excellent

Dr. Reichard was excellent physician. Very knowledgeable and thorough. His assistance, Jeannie was tremendous. She answered her phone and was so accommodating. They worked my procedure in within two days.

Dr Rao is awesome, she takes her time to listen to your concerns and addresses them. She is so personable and nice. Kudos

Very good experience. Doctor explained things very well.

I messed up and thought one procedure was to be done but it was another. Only real problem was my wait time. Awsome personnel. Wish they had a secure internet or my 5G worked.

I met with Melissa Jones, PAC. She was very personable and caring. I really appreciate the time she spent time explaining lots of helpful information and listening attentively to my all concerns.

I was adequately prepared for my televisit from the pre-visit information sent to me. Janine was very helpful. Since then I’ve talked to Megan who was also very helpful. Everyone with whom I’ve worked or talked has been very kind, helpful, and professional. I have had a smooth and exceptionally good experience.

My appointment was a follow up. Very quick & Efficent.

The wait times have been horrible anytime I use an office outside of the Fishers location. I have sat in a waiting room an hour after my apt time on three consecutive times out of the 5 times I have used Urology of Indiana. The Fishers office takes time to listen to my needs and address my concerns but the other offices and Dr are quick and don’t take time to listen to what I am trying to say. O...